Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A context menu will show up. It includes elaborate info about all the operations that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide variety of educational video clips demonstrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the answer you searching for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by actual customers and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of customer service technicians available 24x7x365 and eager to help you with any issue. Each support ticket you open will be responded to within one hour (the average response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.